Training Highlights:
Motorola – China – developed and delivered Management & Leadership training seminars to senior managers. Program adopted into curriculum of Motorola University in China. Trained Customer Service staff in various areas – call centers, warehouse staff and service providers.
Cable & Wireless – Barbados, St. Vincent, Antigua - Caribbean – Delivered Professional Selling Skills, Call Center Telephone Skills, Exceptional Customer Service, Coaching Skills Training for sales managers. Delivered seminar on “Success in the New SME Marketplace” and “Personal Effectiveness – Becoming a Vertical Thinker” to all levels of the organization.
Nokia – China – developed and delivered numerous Management & Leadership training seminars to senior managers in Beijing, Shanghai, Guangzhou, Fuzhou, Hong Kong.
BAIDU – China- Software Development Co. - Teambuilding Workshops. Management & Leadership Workshops, Train the Trainer workshops.
Lucent – China – Communications Seminar, Train the Trainer, Negotiations Skills Seminar, Customer Service Training.
TELUS, Canada – Delivered numerous Team Cohesion workshops throughout the country to call-center staff, sales staff, and managers.
B.C. HYDRO, Canada, - Developed and delivered programs in Marketing, Sales, Management, Customer Service, Change Management with a focus on Power Smart environmental program. .
PRICE WATERHOUSE COOPERS – Developed and delivered Professional Selling Skills and Practice Development seminars for Senior and Junior Partners.
CIBC – Canadian Imperial Bank of Commerce – Keynote address to over 500 managers at Western Regional Conference. Conducted Sales and Management seminars.
OTHER CLIENTS INCLUDE:
- KOMPAN PLAYSCAPES
- University of Calgary, Canada
- Canada Employment Center
- KPMG
- SLOVAKIA UTILITY
- BANFF BUSINESS INSTITUTE
- UNIVERSITY OF CALGARY – Canada
- VANCOUVER COMMUNITY COLLEGE – Canada
- POWER SMART – Canada, Slovakia
- SYNTECH – Syndicated Technologies – Canada
- ST. JOHN’S TRANSPORTATION COMMISSION – Canada
- NANAIMO SCHOOL BOARD – Canada
- COMINCO ENGINEERING CO. – Canada
- CUSTOM PAPER – Canada
- DAVID L. JONES – Canada
- WESTIN HOTELS – Canada
- CANADA TRUST – Canada
- ESG INTERNATIONAL – Canada
- NOVA BANCORP MONEY MANAGEMENT – Canada
- TIC INSURANCE – Canada
- HALLIBURTON OILFIELDS – Canada, USA
- BPI CAPITAL MANAGEMENT CORP – Canada
- GUARDIAN MUTUAL FUNDS – Canada
- HILTON HOTELS – Barbados
- McENEARNEY QUALITY, INC – Car dealership – Barbados
- COREAS HAZELLS – St. Vincent
- ROTARY, Barbados
- NEWFOUNDLAND POWER